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  • Folkestone Safe Haven Project
    Article: Mar 26, 2020

    District Councillors have received an update on the Folkestone Safe Haven Project, which is due to open on April 6th:

    "The Folkestone Haven will be opening from the 6th April 2020 as planned, but as mental health phone support initially rather than face to face support.

    The Haven has been designed for people in a self-defined MH crisis and was due to be an open access, face to face service every evening, weekend and bank holiday.

  • Phone
    Article: Mar 26, 2020

    Below are updated details on two of the three community hubs in Folkestone and Hythe, as well as thre district-wide details.

    Folkestone (and surrounding areas) 7 days a week 9am - 4pm

    01303 316186


    Hythe (and surrounding areas) 7 days a week 9am - 4pm

    01303 269602


  • Article: Mar 25, 2020

    There are various sources of information and support available at the moment, and the suituation is very fluid. Please note that the details below may change over the next few days.

    The national numbers for information are:

    Government business support helpline - 0300 456 3565 ​​
    HMRC Coronavirus tax helpline - 0800 015 9559​
    Universal Credit helpline - 0800 328 5644​
    School closures Coronavirus helpline - 0800 046 8687​

  • Phone
    Article: Mar 24, 2020

    Government has published its full guidance on staying at home and away from others. This can be found on the Government website at:


    Please follow this advice fully and, if you need support during this time, please contact your local community hub. You can find details about these at:

  • Folkestone and Hythe District Council logo (Folkestone and Hythe District Council logo)
    Article: Mar 23, 2020
    By Dr Katharine Harvey, Chief Economic Development Officer, Folkestone & Hythe District Council in Email to Local Businesses

    Further to the Governments announcements last Friday, we have further updated our www.Folkestone.works website with information and links. The key points are summarised below.

    • For UK workers of any employer placed on the Coronavirus Job Retention Scheme, the government will pay up to 80% of a worker's wages, up to a total of £2,500 per worker each month. These will be backdated to 1st March, will be initially open for 3 months and may be extended if necessary.
    • VAT payments due between now and the end of June will be deferred. No VAT registered business will have to make a VAT payment normally due with their VAT return to HMRC in that period. Income tax payments due in July 2020 under the Self Assessment system will be deferred to January 2021
    • The Coronavirus Business Interruption Loan Scheme, launched at Budget, will now be interest free for twelve months.
    • A £10,000 grant payment for businesses in properties in receipt of rural rate relief or small business rates relief on 11th March, including those in receipt of tapered relief, will be eligible for.
    • Retail, Hospitality and Leisure properties qualifying for retail discount on 11th March will be entitled to either, £10,000 where the RV is £15,000 or less or £25,000 where the RV is greater than £15,000 and less than £51,000.
    • All grant payments will be made directly to businesses by the local authorities and no business needs to apply for these grants. The Government is aiming to make this funding available to local authorities for payment in early April.
  • Phone
    Article: Mar 20, 2020

    In Folkestone and Hythe District, three Community Support Hubs are being set up for both those that NEED help due to COVID-19 issues over the next few weeks, and those OFFERING it. There have been a HUGE number of people wanting to help, and the Support Hubs (which should offer phone numbers, email and online forms) will be the place to do so.

  • Debit and Credit cards [Plastic money]
    Article: Mar 20, 2020

    A number of local businesses have asked me if I know anything more about the Small Business Rate Relief Grants of £10,000 recently announced by the Chancellor.

    I only have access to the same information as everyone else, but the Government's website appears to have a little more detail on it today, as below. Key takeaways are: it is £10,000 for eligible businesses (not "up to"), there is no need to apply (but I'd watch for communication from your Council) and the money should be available from some time in early April...

  • Recycling and waste collection boxes and bag
    Article: Mar 20, 2020

    All Folkestone & Hythe District Council recycling and waste services are currently running as normal.

    Bin collections during COVID-19 (Coronavirus)

    Rubbish collection is a high priority council service, provided by Veolia and we will do everything possible to keep it going whatever the circumstances.

Supporter Scheme graphic